ORT Tour Information Center

The ORT information center is designed to help you plan and prepare for a trip to Xinjiang, China.  We've included information about booking with our company, visas and paperwork, weather and climate, what to pack for your trip, cultural do's and don'ts and much more.

What can ORT book for us?

ORT books all kinds of tours, hotels, train tickets and plane tickets (within China only). We also arrange airport pick-up/drop-offs, drivers and tour guides

Booking Deposit

ORT requests a 30% deposit for each tour and a 100% deposit for tickets upon booking the tour request. The remaining amount will be due upon arrival.

Wire Transfer

ORT prefers this method of payment as do most of our customers. The usual fee for doing a wire transfer charged by most banks is $45.

PayPal & Credit Card

PayPal is an available credit card payment option offered to customers; however, this PayPal is normally more expensive because we must add a 5% service fee.

 If a direct payment is made via PayPal, there will be a small fee for currency conversion.

Cancellations & Refund Policies

ORT retains 10% of the tour package price and 100% of ticket payment.* The closer the cancellation is to the time of the tour the higher the percentage ORT retains. When an invoice is sent to the customer, information about ORT’s cancellation fees is provided. After booking, trips cancelled more than 10 days in advance will receive 90% refund on total tour package price (excluding plane/train tickets) 6-10 days in advance 80%, 1-5 days in advance 70%, a no show on day of tour will be refunded 50% of total tour package price. *Plane and train tickets are non-refundable.


Once you have booked your tour and paid your deposit, ORT will send you a login user name and password. As a valued customer you will be able to access more information on our web site that will be useful for your upcoming tour!